Mettle Gives a FAQ
The questions men
actually ask.
Questions other men have asked, so you don’t need to. Straight answers. No therapy jargon. No selling you on something.
Have a question that isn’t here? Email it to info@mettletherapy.co.uk – if it’s useful to other men, it goes on the page.
Before your first session
Do I need to know what to talk about before I come?+
No, not at all. Many men arrive with mixed thoughts and no clear agenda — that's fine. We explore together at your pace. Booking is the hardest part; the conversation finds its own direction from there.
Do I need to know which service I need?+
Not at all. If you're unsure, the free 15-minute intro call is exactly the place to work that out. Tell me what's going on, I'll tell you honestly which format makes most sense — and if none of them fits, I'll say so.
What if more than one thing is affecting me?+
This is very common. Men rarely arrive with one clean problem. Counselling is a flexible space where multiple threads can be explored — we work out together what to focus on first and how to approach the rest.
Sessions and scheduling
How long is a session?+
Sessions last up to 50 minutes — enough time for a focused, substantive conversation without running into the next person.
How often do we meet?+
Most men start weekly to build momentum. As things settle, we can move to fortnightly if that suits your schedule and the pace of the work. There is no fixed requirement — we agree what makes sense as we go.
Can I attend online?+
Yes. Online sessions are available UK-wide via secure video call or phone. Many men prefer online — no commute, no one seeing you walk in, full privacy from wherever you are. The work is the same.
Single-Session Therapy
Is Single-Session Therapy really enough?+
For some people, yes. Research into SST shows that many clients attend only one session and later report it helped them gain clarity or move forward with a specific decision. Others return for more sessions when they're ready. The point is that each session is designed to be useful in its own right — not as a stepping stone to the next one.
What can a Single-Session cover?+
A single session works well for work stress, relationship decisions, anxiety or overthinking, feeling stuck, adjusting to change, or needing clarity about next steps. Some men arrive with a specific problem. Others just know something needs to shift. Both are fine starting points.
Can I book more than one SST session?+
Yes. SST doesn't mean one session only — it means each session is treated as complete in its own right. Some men book one, find it enough, and leave. Others return later when something new comes up. There is no expectation either way.
Will it actually work?
Will counselling actually help?+
Yes — if you turn up and engage honestly. The evidence base for counselling and CBT is strong. Most men notice a difference within 4–6 sessions, though some feel it earlier and some later. What matters most is not the method but the relationship: a therapist who is the right fit is more predictive of progress than any particular technique. That is why the free 15-minute call exists. If after a few sessions it does not feel like it is moving, say so. A good therapist will welcome that conversation.
Is therapy just for people who are really struggling?+
No. Some men come because something has broken — a relationship, a job, a limit they didn't know they had. Others come because the usual way of getting through it has stopped working and they've got nothing left to run on. Both are the right reason to come. You don't need a defined crisis. You just need something to shift.
Is therapy just for weak people?+
That is not how the men who come here would describe themselves. Most of them have been the strong one — holding it together for everyone else, for years, without anyone asking if they were alright. Therapy is for people honest enough to admit something is not working and committed enough to do something about it. That is the opposite of weakness. Deciding to stop running on empty is the harder thing.
Getting started
Do I have to be in crisis to book?+
No. Some men come because something broke — a relationship, a job, hitting a wall they couldn't climb over. Others come because the usual way of getting through it has stopped working and they've got nothing left to run on. Both are the right reason. You don't need a diagnosable crisis. You just need to be done pretending everything's fine.
How do I know if therapy is right for me?+
If you've read this far, it probably is. Most men don't search for "therapy" — they search for the specific thing that's keeping them up. Something happened and they don't know what to do with it. A pattern keeps repeating and they're out of road. They've been holding it together for everyone else for so long that something's finally given. Any of those is enough. The free 15-minute call exists so you can test the water without committing to anything.
I've never spoken to a therapist before — what's the first call like?+
Fifteen minutes. No intake form. Booking it is the hardest part — after that, it's just a conversation. I'll ask what's going on, you tell me as much or as little as you want. I'll tell you whether I think I can help, which format makes most sense, and what happens next. If it's not a fit, I'll say so and point you somewhere better. Most men say it felt easier than they expected.
What does integrative mean in practice?+
It means the approach isn't fixed. Integrative counselling draws on a range of methods — person-centred therapy as the foundation, plus CBT, Focused ACT, and Restorative Practice — and applies whichever is most useful for what you're bringing to the session. Most men find this more useful than a single-method approach because life doesn't fit neatly into one framework.
New dads and fathers
I became a dad and I feel completely disconnected. Is that normal?+
More common than you'd think, and far less talked about. Up to one in ten new dads experience clinical depression or anxiety in the perinatal period — and that figure is probably low, because men don't report it. Disconnection, numbness, feeling like a stranger in your own home, going through the motions with your baby while everyone else seems delighted — these are real. They are not a sign you're a bad dad. They are signs something needs attention.
Bonding for fathers often looks different to bonding for mothers, and it frequently takes longer. But when disconnection persists and the gap gets wider, that's something to bring to a room. Chris holds specialist registration with the Association of Infant Mental Health (AIMH) — this is exactly the work that registration is built for.
My partner had a traumatic birth and I can't stop thinking about it.+
Birth trauma in fathers is real and widely under-recognised. You were in that room. You may have thought your partner or your baby was going to die. You may have felt helpless, terrified, shut down. And then — because she needs you and the baby needs you — you got on with it. The feelings had nowhere to go. Intrusive thoughts, hypervigilance, difficulty connecting with the baby, difficulty talking to your partner about what happened. This is trauma. It responds to treatment. You don't have to wait until it gets worse.
I'm a new dad but I feel angry, not sad. What's going on?+
Anger is one of the most common presentations of paternal postnatal depression — and one of the least recognised. Sleep deprivation, loss of identity, a relationship that has fundamentally changed, feeling like a spare part while the world revolves around the baby. The anger has real targets. It also often has something sitting underneath it that needs a room. Chris holds AIMH registration specifically for this work.
What the sessions are actually like
What if I don't know what to say?+
That is a fine place to start. Most men who book a first session do not have a prepared speech. They have got to the point where they know something has to change, and not much more than that. You do not need the right words. You just need to show up — and booking is the hardest part. Chris will ask questions. You answer in whatever way comes naturally. The conversation finds its direction. Many men who said they had no idea what they would talk about leave the first session having said more than they expected.
What happens in the first session?+
You talk. Chris listens. No intake form to work through, no diagnostic checklist to tick off. You say as much or as little as you want about what's brought you. Chris will ask questions that move it forward. By the end of the hour you will both have a clearer sense of what you are working with, what format makes sense, and what next steps look like. There is no pressure to commit to anything at that point.
Does online therapy actually work as well as in person?+
The research is consistent: online therapy is as effective as in-person for most presenting issues. Clinically, the difference is smaller than people expect. Practically, some men find it easier — they are in their own space, no waiting room, no commute, no being seen walking into a building. Most settle into online work by the end of session one. The room does not change. Only the screen does.
What if I start crying?+
Then you start crying. That is fine. Men in counselling often do — not because therapy breaks them, but because the room is the first place they have been where it is safe to let something out. It is not embarrassing. It is not a problem. It is information about what matters to you.
Confidentiality and privacy
Is it confidential?+
Confidentiality is total, within very narrow legal limits that Chris will explain in session one. The limits are: imminent risk of serious harm to you or another specific person, disclosure required by a court order, and information about terrorism or serious crime. Beyond those three, nothing leaves the room. Your name never appears in any marketing. Notes are encrypted and identified by initials only. Nothing reaches your employer, your GP, your partner, or your mates. Online sessions mean you do not have to be seen walking into a building. The only person who knows you are here is you.
Will my GP find out?+
No. Mettle Therapy is a private practice, not a service linked to the NHS or your GP surgery. Nothing is sent to your GP unless you specifically request it and give written consent. Notes are held privately and are not accessible to any NHS system.
I worry someone will see me going to therapy.+
Online sessions solve that completely. You can be in your car, your spare room, or your lunch break. In-person, the room address is shared only after your first booking and is kept off the public site. There is no sign outside. No waiting room shared with people you might know.
How long it takes
How long will it take?+
That depends on what you are bringing. For ongoing counselling: as long as it is useful, and not a day longer. Some men come for eight sessions to get through something specific. Others stay for a year or more because the work keeps moving. Every few sessions Chris checks in: is this doing what you needed it to? For Single-Session Therapy: one 50-minute session. The format you choose shapes the answer. The free call will help you work out which fits.
How soon will I notice a difference?+
Most men notice something shifting within 4–6 sessions. Some sooner. Some later, depending on how long things have been building. 'Noticing a difference' often shows up first not as feeling better but as feeling like you understand what's happening — which leads to different choices. Progress is not a straight line. But if you are engaging honestly and nothing is moving after 6–8 sessions, that is worth naming with Chris.
Is there a minimum number of sessions I have to commit to?+
No. There is no minimum term for ongoing counselling. You come as long as it is useful and stop when you are ready. Single-Session Therapy is a one-off — one session, no commitment to anything further.
Is this different from talking to a mate?
How is this different from talking to a mate?+
Your mate cares about the outcome. He has his own history, his own discomfort, his own stuff. He might not know what to do with what you are telling him. He might reassure you when you need to be challenged. He might tell you what you want to hear, or disappear when things get heavy. Chris has no stake in the outcome. He is not managing his own anxiety in the room. He has spent years specifically learning how to hold the things men actually carry. That changes what it is possible to say.
How is this different from a men's group like Andy's Man Club?+
Both are valuable. Andy's Man Club and similar groups give men a place to start — a shared room, peer support, the relief of not being the only one. That work is brilliant and it saves lives. But a group has limits. It cannot hold what you only say in one sentence before the room moves on. It cannot go to the place that needs sustained, private holding over time. Mettle is the next room: private, one-to-one, built to go deeper, for as long as the work takes. Many men use both. The group cracks the door open. The sessions take you through it.
If you've tried therapy before
I've tried therapy before and it didn't work. Why would this be different?+
The research is clear: the therapeutic relationship is the most important factor in whether counselling works. More than the method, the modality, or the number of sessions. A previous therapist who was not the right fit — or a format that was wrong for how you work — can mean a genuinely useful process felt useless. A different therapist can be a completely different experience. The free 15-minute call is the fastest way to find out whether this is the right room.
I started therapy once but stopped. Is that held against me?+
Not at all. Most men who come to Mettle have started and stopped at least once before. Stopping is not failure. It usually means the timing was wrong, the fit was off, or life got in the way. You start where you are now, not where you were then.
Services, fees and access
What happens on the free 15-minute call?+
A short, no-pressure conversation. You say what's going on — as much or as little as you want. Chris listens, answers your questions honestly, and together you work out whether he's the right person to help. No forms, no diagnosis, no commitment to book again. Most men say it felt easier than they expected.
Do you only work with men?+
Private practice is male-focused — it's the work Mettle is built for. Women are welcome too: many book to better understand or support a partner, father, brother or son. The workplace and consultancy services support whole teams regardless of gender.
How do I qualify for the free clinic?+
The community clinic at The Salvation Army is open to local people who'd struggle to fund private sessions. It runs Mondays, strictly by appointment — get in touch and we'll arrange a slot. Email info@mettletherapy.co.uk with 'Project Sandgrounder appointment' in the subject line.
What's the difference between consultancy and the EAP?+
Consultancy equips your team with safeguarding skills and protocols — a one-off or ongoing training and review service. The retained EAP embeds an actual counsellor into your organisation's benefits for ongoing one-to-one support. A deeper, limited-availability partnership. Both are covered on the Workplace EAP & Safeguarding page.
What if I need help right now?+
Mettle is a private practice, not a crisis service. If you or someone else is in immediate danger, call 999. For urgent emotional support any time of day, Samaritans are free on 116 123. CALM runs daily 5pm to midnight on 0800 58 58 58. You do not need to be suicidal to call either.
Still have a question?
The free 15-minute call is the quickest way to get a direct answer. No form to fill in first. You ask what you need to ask. Chris answers straight. You both find out whether it is the right fit.
Or email directly: info@mettletherapy.co.uk. Chris replies within one working day.
Useful next steps.
Services
How does counselling at Mettle actually work?
Online, in-person, outdoor, CBT, Single-Session Therapy. What each format looks like, and who each one suits.
See services →Fees
What does it cost?
Transparent pricing. Free consultation. Sessions from £50 PAYG, or £225 for a block of 5. No hidden fees.
See fees →About
Who is Chris?
NCPS Accredited Registrant. 15+ years in recruitment before counselling. Why he built Mettle specifically for men. Self-taught web developer accepting selective website projects—contact to enquire.
About Chris →